# Ask Matt Hertz, ecomm ops expert, anything

> Matt Hertz has years of building and automating operations for ecommerce companies, and he’s bringing his expertise to this month’s AMA, hosted by The SOP Community. 

Source: https://parabola.io/blog/community-ama-ask-matt-hertz-ecomm-ops-expert-anything

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Matt Hertz is the co-founder of Third Person, a platform where brands can match with 3PLs that actually fit their needs, and the founder of Second Marathon, which similarly helps brands find outsourced fulfillment providers that are suited to support their businesses.

Before building Third Person and Second Marathon, Hertz spent time working in house at brands like Rent the Runway, Birchbox, and Shyp, where he helped oversee (and grow) warehouse operations and global supply chains for logistically complex ecommerce companies.

He's passionate about implementing processes and systems that deliver amazing customer experiences and has experience scaling startups and managing ops at billion dollar businesses.

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