> ## Documentation Index
> Fetch the complete documentation index at: https://parabola.io/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# How can I create a ticket with Parabola's support team?

There are two main ways to contact Parabola's support team:

1. Using the in-app chat (recommended for fastest response)
2. Submitting a ticket via email

## Option 1: Using the In-App Chat

Parabola's fastest and most convenient support option is the in-app chat, located directly within the product interface.

<Steps>
  <Step>
    Log into your Parabola workspace.
  </Step>

  <Step>
    Click the chat icon in the bottom-right corner of your screen.
  </Step>

  <Step>
    Click the paper airplane icon to start a conversation.
  </Step>

  <Step>
    Provide a description of your issue or question, and attach screenshots or files if needed.
  </Step>

  <Step>
    Parabola's AI assistant will do its best to guide you to a suitable resolution, and connect you with human assistance where necessary.
  </Step>
</Steps>

## Option 2: Submit a Ticket

If you prefer, or are unable to use the chat, you can submit a support ticket via email. Send your request to [help@parabola.io](mailto:help@parabola.io), and we'll respond as soon as we're able.