> ## Documentation Index
> Fetch the complete documentation index at: https://parabola.io/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# How does Parabola handle support requests?

> While building in Parabola, you may have a question about a flow, feature, functionality, etc. There are a few different options that you have for support depending on your plan.

## **How it works**

We have a few resources for support here at Parabola:

Below please find options for support and what packages support this. Here are the package options: Basic, Explorer, Team, Advanced, Enterprise

* **Self-guided onboarding:** Basic, Explorer, Team, Advanced, Enterprise
* **Email support:** Explorer, Team, Advanced, Enterprise
* **Chat support:** Team, Advanced, Enterprise
* **Onboarding manager:** Team, Advanced, Enterprise
* **Account manager:** Advanced, Enterprise
* **Usage analytics:** Advanced, Enterprise
* **Service level agreements:** Advanced, Enterprise
* **flow review & optimization:** Enterprise
* **On demand co-building:** Enterprise

Please refer here for more information: [https://parabola.io/pricing](https://parabola.io/pricing)