Connect to the GoTRG API with Parabola

Learn how to connect GoTRG with Parabola via its API, along with practical use cases the connection allows for.
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Gray Levine
Last updated:
May 14, 2025

The GoTRG API enables businesses to automate their returns management and reverse logistics operations. This powerful connection allows organizations to streamline their returns processing while maintaining comprehensive visibility across the entire returns lifecycle.

How do I connect via API?

  1. Connect to the API through Parabola by navigating to the API page and selecting GoTRG
  2. Authenticate using your GoTRG credentials and configure necessary API tokens
  3. Select the data endpoints you want to access
  4. Configure your flow in Parabola by adding transformation steps to process your data
  5. Set up automated triggers

What is GoTRG?

GoTRG is a comprehensive returns management platform that helps organizations optimize their reverse logistics operations. The platform provides advanced tools for managing the entire returns process, from initial authorization through final disposition and resale.

What does GoTRG do?

GoTRG delivers sophisticated returns management solutions that transform how businesses handle their reverse logistics operations. The platform specializes in automated returns processing, intelligent disposition decisions, and maximizing recovery value.

The system employs advanced analytics, machine learning, and real-time data processing to optimize returns handling. It enables businesses to efficiently process returns through automated workflows, smart routing decisions, and comprehensive value recovery strategies.

Practical use cases the API allows for

Returns Authorization Automation

Create automated workflows that manage the returns authorization process. The API enables instant return eligibility verification, label generation, and routing decisions while maintaining consistent policy enforcement.

Disposition Optimization

Implement sophisticated systems for determining optimal disposition paths. The API enables automated assessment of return condition, value recovery potential, and routing decisions while maximizing asset recovery.

Warehouse Processing Enhancement

Develop automated systems for managing returns processing operations. The API enables efficient sorting, grading, and routing of returned items while maintaining accurate inventory tracking.

Recovery Value Analytics

Build automated workflows that analyze and optimize value recovery opportunities. The API enables monitoring of recovery rates, disposition decisions, and resale potential while identifying optimization opportunities.

Customer Communication Management

Deploy comprehensive systems for managing customer communications throughout the returns process. The API enables automated status updates, receipt confirmations, and refund notifications while maintaining customer satisfaction.

Performance Reporting

Generate automated reporting systems that track returns management metrics. The API provides capabilities for analyzing returns volumes, processing efficiency, and recovery rates while identifying trends and improvement opportunities.

Parabola FAQ

What is Parabola?
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The best Parabola use cases are recurring processes that involve complex logic and messy data coming from multiple data sources. In practice, this could look like auditing invoice PDFs, generating recurring reports, or alerting the team of discrepancies.

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