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Below is a complete step-by-step guide for offboarding users from Parabola.
Tip:Schedule the removal date and notify Parabola account admins in advance to coordinate the transfer — ideally before an employee is officially offboarded from the company

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🔁 Step 1: Decide Who Will Take Over

  • Identify who the new owner of the flows will be
  • Ensure the new user exists in Parabola
  • Ensure the new user has access to all relevant services and files in those services (Google Drive, SharePoint, etc.).

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👥 Step 2: Reassign flow Ownership (Parabola account admins Only)

Only Parabola account admins can transfer flow ownership upon user removal.
1
Go to your Team Page in Parabola.
2
Click Remove User next to the person leaving.
3
Parabola will prompt you to transfer ownership of all flows owned by the removed user.
4
Select the new owner

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🔐 Step 3: Transfer Authenticated Steps (Google Drive, SharePoint, etc.)

Flows often include steps that rely on authenticated access (e.g. pulling or sending data to Google Drive). These must also be transferred to a new user to prevent disruptions in the flow.

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A. Share Auth Credentials With the New User

1
In the flow containing authenticated steps, click the step (e.g. Pull from Google Drive).
2
Click the current account dropdown (e.g. “user’s google drive account”).
3
Click Edit Accounts.
4
Locate the account used (look for the 🔒 icon = private account).
5
Click Sharing Settings.
6
Share the account with the new user:
7
  • Select the new user (must exist in Parabola).
  • Set permission to “Can edit”.

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B. New User Reconnects the Account

1
The new user opens the same flow and step.
2
They go to the shared account, click the three-dot menu.
3
Select Reconnect Account.
4
Re-authenticate using their own credentials (or the shared account’s credentials).
5
This will refresh the connection across all steps that use that auth.
Note:The new user must also have access to the files (e.g. Google Sheets, SharePoint folders) – either via edit or ownership.

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✅ Final Checklist Before Offboarding

  • Identify and confirm new flow owner.
  • Confirm the new owner exists in Parabola.
  • Ensure all linked external files have been transferred or shared properly with the new owner.
  • Parabola account admin schedules and completes user removal + flow ownership transfer.
  • All authenticated steps are reconnected with new credentials.
  • All flows have been tested and confirmed operational.
  • Offboarded user is safely removed.
Last modified on May 7, 2026