Connect to the Kibo Returns Management API with Parabola
Learn how to connect Kibo Returns Management with Parabola via its API, along with practical use cases the connection allows for.
Gray Levine
Last updated:
May 14, 2025
The Kibo Returns Management API enables businesses to automate their omnichannel returns processes and reverse logistics operations. This powerful connection allows organizations to streamline their returns handling while maintaining consistency across both online and in-store channels.
How do I connect via API?
- Connect to the API through Parabola by navigating to the API page and selecting Kibo Returns Management
- Authenticate using your Kibo Returns Management credentials and configure necessary API tokens
- Select the data endpoints you want to access
- Configure your flow in Parabola by adding transformation steps to process your data
- Set up automated triggers
What is Kibo Returns Management?
Kibo Returns Management is a comprehensive returns platform that helps organizations optimize their omnichannel returns operations. The platform provides advanced tools for managing returns across multiple channels, enabling consistent policy enforcement and efficient processing.
What does Kibo Returns Management do?
Kibo Returns Management delivers sophisticated returns solutions that transform how businesses handle their multichannel returns. The platform specializes in unified returns processing, intelligent routing decisions, and seamless integration between online and offline channels.
The system employs advanced orchestration algorithms, real-time processing, and cross-channel optimization to streamline returns handling. It enables businesses to provide consistent return experiences while maximizing operational efficiency through intelligent routing and processing decisions.
Practical use cases the API allows for
Omnichannel Returns Automation
Create automated workflows that manage returns across all channels. The API enables consistent policy enforcement, return authorization, and processing decisions while maintaining seamless cross-channel integration.
Policy Management Enhancement
Implement sophisticated systems for managing and enforcing return policies. The API enables dynamic policy application, automated eligibility checking, and rule-based processing while maintaining flexibility across channels.
Return Routing Optimization
Develop automated systems for optimizing return routing decisions. The API enables intelligent routing based on item type, condition, and location while minimizing processing costs and maximizing recovery value.
Customer Experience Management
Build automated workflows that provide consistent return experiences. The API enables unified return initiation, status tracking, and communication across all channels while maintaining customer satisfaction.
Analytics and Reporting
Deploy comprehensive analytics systems that track returns performance across channels. The API enables monitoring of return rates, processing efficiency, and recovery values while identifying trends and improvement opportunities.
Inventory Management Integration
Generate automated systems for managing returned inventory across locations. The API provides capabilities for tracking return stock levels, coordinating redistribution, and managing disposition decisions while maintaining accurate inventory records.
Parabola FAQ
What is Parabola?
Parabola is an AI-powered workflow builder that makes it easy to organize and transform messy data from anywhere—even PDFs, emails, and spreadsheets—so your team can finally tackle the projects that used to feel impossible.
What does Parabola help with?
With Parabola, you can automate any process across spreadsheets, emails, PDFs, & siloed systems. Whether it’s reconciling data across systems or generating the same report every week, Parabola gives teams the power to automate it—all without IT support.
What does Parabola integrate with?
Parabola integrates with virtually any system. In addition to 50+ native integrations like NetSuite & Shopify, Parabola offers an API & the ability to integrate via email. Connect to thousands of tools—and work with unstructured data like emails and PDFs.
What are common Parabola use cases?
The best Parabola use cases are recurring processes that involve complex logic and messy data coming from multiple data sources. In practice, this could look like auditing invoice PDFs, generating recurring reports, or alerting the team of discrepancies.
Who are some of Parabola’s customers?
Teams at Brooklinen, On Running, Flexport, Vuori, and hundreds more use Parabola to automate the work they thought would always be manual. Explore more on our customer stories page.
How do I get started with Parabola?
The best way to get started is to sign up for a free account at parabola.io/signup. Our customers range from individuals to massive enterprises—so whether you'd like to start self-serve or with a guided product tour from an expert, we'll help you find the right package for your team.