On time in full
Master On Time In Full (OTIF) metrics that measure delivery performance, improve customer satisfaction, and optimize supply chain efficiency.
Gray Levine
On Time In Full (OTIF) is a key performance indicator that measures the percentage of orders delivered at the promised time and in the exact quantity ordered. This comprehensive metric combines delivery timing and completeness to evaluate overall fulfillment performance.
Modern OTIF tracking systems combine multiple data points to create accurate performance measurements. These systems monitor both delivery timing and order completeness while providing insights for continuous improvement.
Essential elements include:
Organizations measure OTIF to:
Effective OTIF measurement needs:
Well-managed OTIF delivers:
Regular evaluation ensures OTIF metrics maintain effectiveness while supporting continuous improvement in delivery performance.