Track and trace
Master track and trace systems that provide real-time shipment visibility, enhance customer service, and improve supply chain efficiency.
What is track and trace?
Track and trace is the process of monitoring and recording the current and past locations of shipments throughout the supply chain. This visibility solution enables organizations to track shipment progress, manage exceptions, and provide status updates to stakeholders.
Understanding track and trace systems
Modern track and trace combines real-time data collection, status monitoring, and communication tools to provide comprehensive shipment visibility. These systems integrate with various carriers and transportation providers to maintain current location and status information.
Key tracking components
Essential elements include:
- Real-time location tracking
- Status monitoring
- Exception alerting
- History logging
- Communication tools
Business applications
Organizations implement track and trace to:
- Improve visibility
- Enhance customer service
- Manage exceptions
- Optimize operations
- Reduce inquiries
Implementation considerations
Successful tracking requires:
- Carrier integration
- Data collection methods
- Communication protocols
- Exception handling
- Performance monitoring
Operational impact
Effective track and trace systems improve customer satisfaction through enhanced visibility while enabling better operational control.
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