A carrier scorecard is a performance-tracking tool used to measure how well shipping and logistics partners meet agreed-upon service levels. It typically includes KPIs like on-time delivery rate, invoice accuracy, claims ratio, and cost per shipment.
Many teams still build these reports manually using exported data from carriers, TMS, or 3PL systems. Without automation, maintaining accuracy and frequency becomes difficult — and by the time insights reach decision-makers, they’re already outdated.
How to Build an Effective Carrier Scorecard
- Collect shipment data from carriers, 3PLs, and ERP systems.
- Define key metrics such as on-time performance, transit time, and billing accuracy.
- Normalize data across different file formats and field names.
- Aggregate results by carrier and lane.
- Visualize performance trends to guide rate negotiations or carrier allocation.
A strong carrier scorecard drives accountability and continuous improvement in logistics operations
How It’s Done With Parabola
With Parabola, logistics teams automate the entire carrier scorecarding process.
You can connect directly to carrier APIs or upload invoices, merge data with order and tracking files, and calculate KPIs automatically.
Parabola’s visual builder makes it easy to clean, compare, and aggregate carrier data — producing live dashboards or scheduled reports in minutes.
Automate carrier scorecarding with Parabola