What Is a Scorecard in Logistics

Discover what a logistics scorecard is, which KPIs matter most, and how to automate logistics scorecard reporting using Parabola.

An example Parabola Flow.

A logistics scorecard measures the performance of transportation, fulfillment, and carrier operations across key service metrics. It provides visibility into cost efficiency, delivery performance, and customer satisfaction.

Most operators rely on static spreadsheets or monthly reports built manually from multiple systems. That delay limits agility and makes it harder to detect recurring issues like missed SLAs or rate inconsistencies.

How to Build a Logistics Scorecard

  1. Identify KPIs such as on-time delivery, order accuracy, and claims frequency.
  2. Consolidate data from your ERP, WMS, carrier systems, and TMS.
  3. Standardize units and terms to ensure consistent comparisons.
  4. Calculate KPIs automatically using formulas or workflow tools.
  5. Visualize insights in a dashboard for leadership and vendors.

By measuring consistently, logistics teams can hold partners accountable and improve service outcomes.

How It’s Done With Parabola

Parabola centralizes all logistics data into one automated workflow.

You can pull performance data from carriers, fulfillment centers, and shipping APIs; transform it using “Group By” and “Filter Rows” steps; and export scorecards automatically to Google Sheets or BI dashboards.

This eliminates manual aggregation and ensures your logistics performance data stays accurate and current.

Automate Logistics Scorecard Reporting With Parabola

Frequently asked questions