Pull from InfoPlus

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How to authenticate

InfoPlus uses API Key authentication. You'll need both an API key and your InfoPlus subdomain to connect.

1. Get your credentials in InfoPlus
   
   • In your InfoPlus account, press the period (dot) key on your keyboard. From the Quick Actions menu that appears, select User table.
   • Locate the user record you want to create an API key for.
   • In the API Key column, click the number button next to that user.
   • From the dropdown menu, click Create API Key.
   • A popup window will display your API key. Copy it immediately and save it somewhere safe; this is your only opportunity to record the key.
   • Note your InfoPlus subdomain from your account URL (e.g., if your URL is mycompany.infopluswms.com, your subdomain is mycompany)
2. Connect in Parabola
   
   • In your flow, add a Pull from InfoPlus step.
   • Click Authorize and enter your API key when prompted.
   • Remember to add your subdomain and select the InfoPlus resource you want to pull (Orders, Inventory, Shipments, etc.).

Available data

Parabola can pull a wide range of InfoPlus records to support warehouse operations and fulfillment workflows. Here's what you can access:

• Orders: Complete order records with customer information, shipping and billing addresses, order lines (SKUs, quantities, pricing), order status, dates (order date, ship date, need-by date), carrier assignments, warehouse assignments, fulfillment status, SLA tracking, and custom fields
• Shipments: Shipment tracking and delivery data including tracking numbers, carrier information, shipping costs (charged, published, retail amounts), weights and dimensions, delivery dates and status, carton details, associated order numbers, residential delivery indicators, and freight zones
• Inventory Details: Granular inventory records by location including SKUs, quantities (on-hand, available, damaged, allocated, in-fulfillment), warehouse locations, lot numbers, production lots, PO numbers, expiration dates, receipt dates, case/pallet/inner pack counts, and custom fields
• Items (Products): Product master data with SKU details, descriptions, UPCs and barcodes, dimensions and weights, pricing information, vendor details, product codes and categories, inventory status by warehouse, alcohol-specific attributes, hazmat indicators, lot control settings, and custom fields
• Carriers: Carrier reference data including carrier identifiers, names, and SCAC codes for shipping and logistics operations
• Vendors: Vendor and supplier records with contact information, addresses, payment terms, lead times, FOB terms, product associations, and custom fields

Common use cases

• Reconcile orders across platforms such as Shopify, Amazon, or ERP records to identify missing orders, status mismatches, or fulfillment discrepancies before they impact customers.
• Monitor fulfillment SLAs from creation through shipment by combining order dates with ship dates and delivery windows, then flag orders at risk of missing SLA commitments to trigger proactive interventions.
• Audit shipping costs to validate freight charges, identify overcharges or billing errors, and analyze carrier performance across zones and service levels.
• Automate low-stock alerts via Slack or email notifications when stock falls below reorder thresholds, enabling faster replenishment and preventing stockouts
• Generate fulfillment dashboards with orders, shipments, and inventory data to create operational dashboards showing pick/pack velocity, order status distribution, warehouse utilization, and fulfillment accuracy

Tips for using Parabola with InfoPlus

• Schedule flows strategically to run hourly during peak fulfillment windows to monitor real-time performance, run nightly for inventory reconciliation and financial rollups, or run weekly for performance reporting.
• Use filters or sync incrementally to pull only recent or updated records, avoiding unnecessary reprocessing of historical data.
• Standardize key fields like Order No, SKU, and Warehouse ID at the top of your flow so downstream joins to Shopify, NetSuite, or carrier data stay consistent and reliable.
• Combine multiple sources with InfoPlus to create complete order-to-delivery views, or merge inventory data with purchase orders and receipts to track inventory flow from supplier to warehouse.
• Archive historical data to a data warehouse, Google Sheets archive, or Parabola table on a regular cadence so you can analyze trends, audit changes, and track performance over time without repeatedly querying the API.

That's it! Once connected, you can pull InfoPlus data into Parabola and combine it with your other systems to automate the workflows that keep your fulfillment operations running smoothly.

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