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What is FedEx?

FedEx is a global logistics and delivery service provider that enables businesses to ship packages domestically and internationally with speed and reliability. It offers a range of shipping options, real-time tracking, and logistics solutions to help businesses manage their supply chain efficiently. With services tailored for e-commerce, retail, and enterprise operations, FedEx plays a crucial role in ensuring timely deliveries and seamless fulfillment.

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How to use Parabola’s FedEx integration

Parabola’s FedEx integration allows businesses to automate shipping workflows, track deliveries, and streamline logistics operations.
  • Retrieve real-time tracking updates and shipping data automatically
  • Store historical shipping data for scorecarding
  • Combine FedEx shipping data with other business metrics for deeper insights
Learn more about Parabola’s FedEx integration below.

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How to connect FedEx with Parabola

The FedEx integration allows operators to automate custom shipping alerts, integrations, and reports using live data from Fedex.

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How to authenticate

FedEx uses token client credentials for authentication. To connect FedEx to Parabola:
1
Go to the FedEx Developer Portal and create an application to obtain your Client ID and Client Secret. See below for in-depth instructions.
2
In Parabola, open the FedEx integration step and click Authorize. From there, you can enter your FedEx Client ID/Secret (and optionally Child Key/Secret).
Parabola will securely store your credentials and use them to authenticate each request to FedEx.

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Creating an application in the FedEx Developer Portal

1
Navigate to the FedEx Developer Portal.
2
Click Login to access your FedEx account.
3
In the side-menu, select My Projects.
4
Click + CREATE API PROJECT.
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Complete the modal by selecting the option that best identifies your business needs for integrating with FedEx APIs.
6
Navigate to the Select API(s) tab.
7
Select the API(s) you want to include in your project. Based on the API(s) you select, you may need to make some additional selections.
Note: If you select Track API, complete the additional steps below:
1
Select an account number to associate with your production key.
2
Review the Track API quotas, rate limits, and certification details.
3
Choose whether or not you want to opt-in to emails that will notify you if you exceed your quota.
8
Navigate to the Configure project tab.
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Configure your project settings with name, shipping location, and notification preferences.
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Navigate to the Confirm details tab.
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Review your project details, then accept the terms and conditions.
12
On the Project overview page, retrieve your Client ID and Client Secret.
Tip:Use Production Keys to connect to live production data in Parabola. Use Test Keys to review the request and response formats using from the documentation.

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Available data

Using the FedEx integration in Parabola, you can bring in:
  • Shipment tracking details: Tracking numbers, carrier codes, and shipment identifiers.
  • Shipment events and scan history: Time-stamped location scans, event types, and delivery milestones.
  • Package details: Weight, dimensions, package counts, and service descriptions.
  • Origin and destination data: Full address information including city, state, postal code, and country.
  • Status information: Current status codes and descriptions such as “In Transit,” “Delivered,” or “Exception.”
  • Associated shipments: Multi-piece shipment data linked to a master tracking number.
  • Reference-based tracking: Shipments tied to PO numbers, invoices, or customer references.

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Common use cases

  • Monitor delivery performance across regions and carriers.
  • Reconcile proof-of-delivery documents with invoicing or ERP systems.
  • Identify delayed or lost shipments and alert customer service teams.
  • Consolidate tracking data from multiple warehouses or fulfillment centers.
  • Generate daily shipment dashboards showing delivery statuses and exceptions.
  • Audit carrier billing against actual delivery and weight data.

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Tips for using Parabola with FedEx

  • Schedule your flow daily to automatically refresh shipment data and stay ahead of delivery delays.
  • Use Filters to flag shipments stuck in “In Transit” status for more than a set number of days.
  • Combine with other systems (like Shopify, Netsuite, or your warehouse management system) to create end-to-end logistics visibility.
  • Export tracking documents into cloud storage (Google Drive, OneDrive, etc.) or attach them to customer records automatically.
  • Add Alerts in Parabola to notify your operations team when exceptions or delivery failures occur through Slack messages or email.
Last modified on March 5, 2026