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Prowork integrations use secure, authenticated connections to your systems, and Prowork saves these credentials so you can reuse them across flows without re-authenticating every time:
  • Connect using secure authentication methods
  • Manage credentials and permissions with granular control
  • Share connections safely across your team
This page covers how connections work, how to share them with teammates, and how to manage existing ones.

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How connections work

  • The first time you connect an account, you go through the service’s authentication flow. Most take one click if you’re already signed in to both Prowork and the service.
  • New accounts are private to you by default. You can share them with specific teammates or your entire team: either can edit (full access) or can use (read-only).

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Manage saved accounts

Users with full access can rename, reconnect, revoke, delete, and update sharing.
  • Rename: in Edit accounts, open the three-dot menu and choose Edit account name.
  • Reconnect (reauthorize): choose Reconnect account to refresh authorization.
  • Set as default: choose Set as default to make this the default account for new steps.
  • Sharing: choose Sharing settings... to set can edit or can use for individual teammates or the whole organization.
  • Revoke access from all flows: choose Revoke access from all flows to remove the authorization from every flow that’s currently using it.
  • Delete: choose Delete to remove the account from Prowork.

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Reconnect or reauthorize an account for a step

1
Click the step that needs authorization.
2
In the step settings, open the account dropdown and click Edit accounts.
3
Click the three-dot menu next to the account in use and select Reconnect account.

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Set a default account

Setting a default account speeds up building. When a default is set, new steps that support defaults start with that account preselected. Set or unset a default account:
1
Open the step that uses the integration.
2
In the step settings, open the accounts list and click Edit accounts.
3
Click the three-dot menu next to an account and choose Set as default (or Unset default).

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Remove an integration account

1
Click the integration step on the canvas.
2
In the step settings, open the account dropdown and click Edit accounts.
3
Click the three-dot menu next to the account and select Delete.
Last modified on August 28, 2026