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Account settings

In this article, we'll cover the settings you can update on your Parabola account/profile.

Account settings page

To get to your account settings page, click on the avatar icon in the upper righthand corner and select "Profile" from the dropdown menu.

On your profile page, you can edit your user settings like Name, Email Address, Company Role, and your avatar photo. This is where you'll go to delete your Parabola account as well. You can also edit your password.

To edit your User Settings, click on the blue "edit" link next to "User Setting".

Change your avatar

Click on the dotted outline of the circular profile picture icon to open your desired picture file. Select Update Settings to save your picture.

Edit your name

To change the name associated to your account, edit the name in the Name field. Make sure to click "Update Settings" to save your changes.

Edit your email

To change your account's email address, edit the email address in the Email Address field. Make sure to click "Update Settings" to save your changes.

Cancel/Downgrade your account

To cancel and downgrade your Parabola account, visit your account's billing page at: https://parabola.io/app/billing and in the sections "Current Plan" and "Subscription" select the blue link "edit" to downgrade into a free account.

Delete your account

To delete your Parabola account, click on the red "Delete Account" link at the bottom of the User Settings panel. An account deletion cannot be reversed so please make sure you are certain you'd like to delete your account. If you're encountering problems with your Parabola flow, please contact us at help@parabola.io first so we can help you resolve the issue.

Change your password

To edit your Password, click on the blue "edit" link next to "Password Settings". Fill out the Current Password and New Password fields and remember to click "Update Settings" to save your changes.

Merge Accounts

If you accidentally created multiple Parabola accounts and you'd like to merge them, email help@parabola.io and we'd be happy to assist you with this request. Please include the following in your message:

  • All emails for the accounts
  • Which email should remain as the actual email for the merged account
  • Which account’s billing information to keep
  • Approval messages from both (all) accounts involved to merge the accounts
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