Account settings

Account settings page

To get to your account settings page, click on the avatar icon in the upper righthand corner and select "My Profile" from the dropdown menu.

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On your profile page, you can manage all of your personal settings by clicking "edit" in the upper right:

• Avatar
• Name
• Email address
• Password, or change login type
• Company role

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Change your avatar

Click on profile picture or icon to open your desired image file. Select "Update Settings" to save your picture.

Edit your name

To change the name associated to your account, edit the name in the "Name" field. Make sure to click "Update Settings" to save your changes.

Edit your email

To change your account's email address, edit the email address in the "Email Address" field. Make sure to click "Update Settings" to save your changes.

Change your password

To edit your Password, click on the blue "edit" link next to "Password Settings". Fill out the "Current Password" and "New Password" fields and remember to click "Update Settings" to save your changes.

Change your login type

You can log into your Parabola account either by providing an email address and password, or by using an existing Google account. You can switch between the two login types here.

To create a new account using Google sign-in, select "Sign up with Google" on the sign up page. You'll be able to indicate which Google account you want to use.

Delete your account

With editing enabled in the "User Settings" panel, click the red "Delete Account" link at the bottom. An account deletion cannot be reversed, so please make sure you are certain you'd like to delete your account. If you're encountering problems with your Parabola Flow, please contact us at help@parabola.io first so we can help you resolve the issue.

Merge accounts

If you accidentally created multiple Parabola accounts and you'd like to merge them, email help@parabola.io and we'd be happy to assist you with this request. Please include the following in your message:

• All emails for the accounts
• Which email should remain as the actual email for the merged account
• Which account’s billing information to keep
• Approval messages from both (all) accounts involved to merge the accounts

Downgrade your account

To downgrade your Parabola account, visit your account's billing page at: https://parabola.io/app/billing and select a lower plan by clicking "Choose plan" on your new desired plan.