Subprocessors List

In an effort to be as transparent as possible to our customers, the Subprocessor list includes any third-parties who may have access to your data by utilizing our service. The type of data that the Subprocessor has access to is limited to only what is reasonably necessary to perform the service provided.

Data that you use in Parabola (think CSVs you upload, lists of orders you pull in from Shopify, Google Sheets that you pull data in from) are only processed in Amazon Web Services. No other subprocessor has access to that data.

This list is subject to change, as the needs of the business change.

Parabola currently uses the following Subprocessors:

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Subprocessor - service provided

• Airbyte - ETL provider
• Amazon Redshift - Cloud storage
• Amazon Web Services - Cloud service provider
• Amplitude - Product analytics
• Apollo - Sales email provider
• Bugsnag - Error monitoring and app stability
• Clearbit - Marketing analytics
• dbt - Data transformation
• DocSpring - PDF generation (customer optional)
• DocuSign - E-signature platform
• Front - Communications inbox
• FullStory - Usage analytics
• Gong - Sales enablement (customer optional)
• Google Ads - Ads marketing provider
• Google Analytics - Usage analytics
• Google Workspace - Email, file storage, spreadsheets
• Jira - Project management
• Loom - Support recordings (customer optional)
• Intercom - Customer messaging management
• Metabase - Product analytics
• Notion - Internal documentation
• OpenAI - AI Service (customer optional)
• Outreach - Email provider
• Salesforce - Customer relationship management
• Segment - Customer data platform
• Sendgrid - Transaction email provider
• Stripe - Payment processor
• Thena - Slack communications inbox (Customer optional)
• WorkOS - SSO provider (customer optional)
• Zoom - Support recordings (customer optional)