Security & Governance
Shared data responsibility
Prowork is responsible for maintaining a secure platform, managing all aspects of the platform to a high, secure, reliable standard. As our customer, you are responsible for using the Prowork platform in a legal and responsible manner.
It is important to understand that as a platform, Prowork has certain attributes that as our customer, you must take into account as you use our platform:
Prowork is data-neutral – we do not know what data you choose to process with our platform. If our platform can process it, then it will, but there is no inspection or monitoring by Prowork of the underlying data payloads. The Prowork platform does not make any data-based decisions other than following your instructions as you configure the platform to perform your desired operations.
Prowork is also data-agnostic – Prowork will take no action based on the nature of any particular data or its classification. All data is dealt with identically.
If you choose to upload, integrate, create, or otherwise pull in any data to Prowork, you are responsible for ensuring that you have permission to handle that data and to use Prowork to process it, both when you are configuring the platform, and when the platform processes the data on your behalf on the scheduled basis that you have enabled.
If you choose to upload, integrate, create, or otherwise pull in any data that may be subject to additional protection laws that the Prowork platform does not have explicit certification to process (such as HIPAA data), then you do so of your own accord and at your own risk. The use of such data is not endorsed by Prowork. Prowork is not a Business Associate as defined under HIPAA.
Prowork is SOC 2 compliant.
Last modified on August 28, 2026

