Enrich tracking from UPS
The UPS API is used by businesses and developers to integrate UPS’s shipping, tracking, and logistics services into their platforms and workflows.
UPS is a beta integration which requires a slightly more involved setup process than our native integrations. Following the guidance in this document should help even those without technical experience pull data from UPS. If you run into any questions, shoot our team an email at support@parabola.io.
Use Cases
🤝 UPS | Integration configuration
📖 UPS API Reference:
https://developer.ups.com/catalog?loc=en_US
🔐 UPS Authentication Documentation:
https://developer.ups.com/api/reference?loc=en_US#tag/OAuth-Auth-Code
Instructions
1. Navigate to the UPS Developer Portal.
2. Click Login to access your UPS account.
3. Click Create Application to make a new application and generate your credentials.
⚠️ Note: This application will be linked to your shipper accounts(s) and email address associated with your UPS.com ID
4. Select your use case, shipper account, and accept the agreement.
5. Enter your contact information.
💡 Tip: Consider using a group inbox that is accessible to others on your development team. You are unable to change this email once the credentials are created or you will lose access to your application.
6. Define your application details that includes the name, associated billing account number, and custom products.
⚠️ Note: In the Callback URL field, add the following URL: https://parabola.io/api/steps/generic_api/callback
7. Once saved, your Client ID and Client Secret are generated.
💡 Tip: Click Add Products to enable additional products like the Tracking and Time in Transit APIs if they have not been added to your application.
8. Configure an OAuth 2.0 request to the OAuth Code endpoint in Parabola.
🔐 Parabola | Authentication configuration
1. Add an Enrich tracking from UPS step template to your canvas.
2. Click into the Enrich with API: UPS Tracking step to configure your authentication.
3. Under the Authentication Type, select OAuth 2.0 before selecting Configure Auth.
4. Toggle on Switch to custom settings.
5. Enter your credentials to make a request to the OAuth Code endpoint using the format below:
Auth Name
Give your authorization account an identifiable name.
Authorization Request URL (GET)
Test URL
https://wwwcie.ups.com/security/v1/oauth/authorize
Production URL
https://onlinetools.ups.com/security/v1/oauth/authorize
URL Parameters
Access Token Request URL (POST)
Test URL
https://wwwcie.ups.com/security/v1/oauth/token
Production URL
https://onlinetools.ups.com/security/v1/oauth/token
Body Parameters
Request Headers
💡 Tip: You can configure an Authorization Header Value using a base-64 encoder. Encode your Client ID and Client Secret separated by a colon: Client ID:Client Secret.
In Parabola, use the Header Value field to type Basic , followed by a space, and paste in your encoded credentials: Basic {encoded credentials here}.
Refresh Token Request URL (POST)
Test URL
https://wwwcie.ups.com/security/v1/oauth/refresh
Production URL
https://onlinetools.ups.com/security/v1/oauth/refresh
Body Parameters
Request Headers
6. Click Apply custom Oauth 2 settings and a new window will appear.
7. Enter your email address, authorize Parabola to access the data, and click Continue to complete the authorization process.
Example Screenshot
🌐 UPS | Sample API Requests
Track UPS shipment statuses by tracking number
Get started with this template.
1. Add a Use sample data step to your Flow. You can also import a dataset with tracking numbers into your Flow (Pull from Excel File, Pull from Google Drive, Pull from API, etc.)
💡 Tip: When using your own data, use the Edit columns step to rename the tracking column in your source data to Tracking Number.
2. Connect it to an Enrich with API: UPS Tracking step.
3. Under Authentication Type, ensure OAuth 2.0 is selected to use your authentication credentials.
4. Click into the Request Settings to configure your request using the format below:
API Endpoint URL
Request Headers
6. Click Refresh data to display the results.