Pricing Overview

What is a flow?

A flow is an automated workflow built using Parabola. Typically, a flow ingests data (from a database or unstructured data source like a PDF or an email), extracts relevant datapoints, transforms this data into the format you need, and then sends that data to your desired destination. Outputs from flows can be sent into 3rd party apps (such as Google Sheets, Snowflake, or Shopify), be used to power Slack and Email alerts, or be stored in Parabola's internal databases called Parabola Tables. Flow outputs can also include visualizations and charts that can be easily shared.

What is a credit?

Credits are calculated every time you run a Parabola flow or have AI complete complex tasks. The amount of credits used in a given flow run depends on the number of unique steps and the complexity of the process being automated. If a step isn't successfully executed, or has zero input and output rows, it does not count.

How many credits will I use?

The number of credits you need is dependent on the number of flows you have active and how frequently those flows are running. The more flows, the more complex the tasks being automated, and the more frequently flows run, the more credits you'll use. Each plan is designed to give you enough credits to deploy Parabola based on average usage from existing customers. If you have higher usage flows that are automating lots of manual work, we'll notify you before you reach your plan's credit limit.

Do I use credits when building a flow?

No, credits are only consumed when a flow is run. Parabola never uses credits when you are editing a flow or working on a flow draft.

How are credits calculated?

Individual steps within a Parabola flow consume credits at a flat rate, while AI steps use credits proportional to the amount of work done by the AI. Information about credit usage and guidance for best practices are visible in tooltips while building a flows.

What happens if I run out of credits?

We will send proactive email and in-product alerts to ensure you are aware as you approach your plans credit limit. Once you hit your credit limit on the Basic plan, your use of Parabola will stop until your billing period resets. On all other plans, you will switch you to pay-per-credit billing.

Do you limit the number of flows I can run?

No, all plans are able to have an unlimited number of flows active at the same time.

Which plans allow for unlimited users?

Unlimited users are available on the Advanced and Enterprise plan.

Can I use Parabola for free?

Yes! When you sign up, you’ll be automatically enrolled on the Parabola Basic plan. This plan gives you access to all Parabola integrations and steps, and allows you to use up to 1,000 Parabola credits per month. If you need additional credits, or features like scheduled flows, you can upgrade to a new plan directly from the Billing portal.

How do I change my plan or cancel my account?

You can update your subscription and payment method at any time, directly from the Billing page. To navigate to the Billing page, click on the avatar icon in the top right corner and click "Billing" from the dropdown.

Updating your payment method

You can change your stored payment method at any time by clicking on the blue "Edit" link next to the "Subscription" panel.

I'm confused about something with pricing, is there someone I can talk to?

Absolutely, feel free to send us a note at help@parabola.io and we can answer your questions over email or hop on a call to discuss.

What's a scheduled flow?

A scheduled flow is one that runs automatically, as opposed to manually. Scheduled flows are triggered by a calendar rule, a webhook, or an email attachment.

What happens if I cancel my paid plan?

If you cancel your paid plan you will downgrade to the Basic plan, effective immediately. All scheduled flows will be paused and your paid plan will be canceled. In the case of there being pay-per-credit charges from your current billing period, these will be finalized at the time of downgrade.

What happens to my flows if I downgrade my plan?

You won’t lose access to your flows if you downgrade your account. If you have scheduled flows and your new plan  doesn’t include scheduling, those flows will no longer run on the previously set schedule and will have to be run manually.

If you are on an older version of pricing or have any questions, please reach out to us at help@parabola.io. Additional information on credits can be found in the FAQ section on the bottom of our pricing page.