Getting started
In order to configure SSO for your organization, our team will need to securely exchange some information with your technical or IT team. We’ll schedule a 15-minute call with you to complete the process. During that time, users won’t be able to log into Prowork. Here’s what to expect from the set-up process:1
Prowork onboards your organization in our SSO service, WorkOS
2
ACS URL and SP Entity ID are created and provided to your organization
3
Your IT team sets up a new application for Prowork in your identity provider (ex. Okta)
4
This requires inputting the ACS URL and Entity ID from above
5
Mapping is performed for user ID, email, first/last name
6
Your IT team adds appropriate users to the app (i.e. any existing Prowork users)
7
Your IT team extracts Metadata URL and provides it to Prowork
8
Prowork adds that Metadata URL to our SSO product
9
Connection is live! Users can now log into Prowork using the “Sign in with SSO” option
10
(If your organization also has an internal “app directory,” authorized users will also be able to sign in to Prowork directly from there)
Note:In most cases, set-up can be completed by using a step-by-step guide from WorkOS, and will not require a call with us. We’re here to help no matter what!
User management
Once SSO is configured for your organization, all subsequent user management occurs from the “Team” page in Prowork (read more here):- Inviting or removing users from your team
- Managing user permissions (e.g. user vs. admin, admin scopes, etc.)

