Billing and pricing
In this article, we'll cover how to update your subscription plan, how to update your payment method, and provide additional explanation about our pricing model.
Pricing Overview
How do I try out Parabola for free?
When you sign up, you’ll be automatically enrolled on the Parabola Basic plan. This plan gives you access to all Parabola integrations and steps, and allows you to use up to 1,000 Parabola credits per month. If you need additional credits, or features like scheduled flows, you can upgrade to a new plan directly from the Billing portal.
Can I use Parabola for free?
Absolutely! You can use Parabola on the Basic plan for as long as you want, and can upgrade to another plan whenever the time is right. Your 1,000 included credits on the Parabola plan will reset each billing period.
How do I change my plan or cancel my account?
You can update your subscription and payment method at any time, directly from the Billing page. To navigate to the Billing page, click on the avatar icon in the top right corner and click "Billing" from the dropdown.
Updating your payment method
You can also change your stored payment method at any time by clicking on the blue "Edit" link next to the "Subscription" panel.
I'm confused about something with pricing, is there someone I can talk to?
Absolutely, feel free to send us a note at help@parabola.io and we can answer your questions over email or hop on a call to discuss.
What's a scheduled flow?
A scheduled flow is one that runs automatically, as opposed to manually. Scheduled flows are triggered by a calendar rule, a webhook, or an email attachment.
Are there any limits on scheduling?
Yes – the frequency and availability of schedules depends on your Parabola plan. Basic plan users do not have access to any schedules or triggers. Solo and Team plans can run schedules up to 10 minute frequency, and we offer custom schedules for our Enterprise plan customers.
What happens when I hit my credit limit?
If you are on the Parabola Basic plan and you reach your monthly credit limit, your scheduled flows will be paused and you will be unable to run additional flows. On other Parabola plans you will transition to pay-per-credit billing, with each additional credit used charged monthly.
What happens if I cancel my paid plan?
If you cancel your paid plan you will downgrade to the Basic plan, effective immediately. All scheduled flows will be paused and your paid plan will be canceled. In the case of there being pay-per-credit charges from your current billing period, these will be finalized at the time of downgrade.
What happens to my flows if I downgrade my plan?
You won’t lose access to your flows if you downgrade your account. If you have scheduled flows and your new plan doesn’t include scheduling, those flows will no longer run on the previously set schedule and will have to be run manually.
If you are on an older version of pricing or have any questions, please reach out to us at help@parabola.io. Additional information on credits can be found in the FAQ section on the bottom of our pricing page.